JIRA is a very flexible issue tracker that can be used for a wide variety of use cases. That flexibility comes with a certain degree of complexity, which makes its administration complicated at times.
This Level 1 course is part of a larger series that covers JIRA Administration in its entirety. Other levels are not included in this course and must be purchased separately.
Our goal in separating JIRA Administration training in several "Levels" is to allow you pick and choose the parts you want to learn about.
This course is the first step to unlocking JIRA's full power
This Level 1 course will cover the full set of features of the "System" section of JIRA Administration. We will cover topics such as:
Configure your JIRA instance according to best practices
This first course covers items that are usually configured only once when you install JIRA or when you are looking to fix something very precise. On the other hand, the items we'll cover in this course affect the entire JIRA instance, and can therefore have a significant impact on the overall experience.
JIRA itself is very easy to install, but you know the old saying: the devils lies in the details. This course is about those details. By the time you are done with the course, you will understand what they are and how you can use them to provide an improved experience to your users.
My promise to you
I've worked as a professional JIRA consultant for years, developing my knowledge day by day, developing best practices where there aren't any. My promise to you is that I will share everything I know about JIRA System Configuration in this class. You will get loads of inside information not found in the official documentation, explained with real-word examples.
This course has been recorded on a standard JIRA 6.3 Server instance running on Windows. If you are working with JIRA Cloud instance, 95% of the contents of this course applies to you. But I do want to mention the remaining 5% only applies to JIRA Server due to the limitations of JIRA Cloud.
Felix Martineau runs the Atlassian Practice at TechSolCom and is a rare blend of deep IT expertise, people skills, and business acumen. While he thinks of himself as a jack-of-all-trades, he has developed a world-class JIRA expertise, and also covers the entire Atlassian portfolio. A recognized player in the Atlassian community, Felix is a regular contributor to top JIRA plugins, and is involved in several JIRA books.
He has implemented JIRA in wide variety of industries ranging from Banking to large Energy companies and has configured JIRA for countless uses cases, while providing training for hundreds of aspiring JIRA Administrators in the US, Canada, and even Europe. Felix also has more than 10 years of experience appearing on a live television program, which allowed to develop a fun and engaging delivery.
Felix started using JIRA in 2007, and what started out as a purely technical expertise evolved into business process management, enterprise collaboration, application life cycle management, Agile methodology, change management, and personal productivity. A confessed self-improvement geek, Felix is always looking for ways to improve and to take on new challenges.